Conversations

PRESS – Weaving Employee-centric Strategies into Day-to-day Operations 2022 (HR Tech Outlook 2022)

Read the article here: https://www.hrtechoutlook.com/the-bcj-group Though companies across the globe are aware of the significance of employee experience, successfully executing a people strategy remains an arduous task. An employee’s experience, journey, and growth in the workplace accurately reflect their company’s values and culture. Modern working professionals search for purpose in their jobs, which does not […]

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The Importance of Recognition

Author: Jeanna Prevette Spend any time talking to the CEO of a rewards and recognition service provider and they will tell you: recognition programs are misunderstood and undervalued. Of course, they would and should say that but the fact is they are mostly correct: many organizations take the easier path of finding and correcting mistakes

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How retail is evolving and why customer feedback data is essential

A key collaborator for of The BCJ Group, HappyOrNot®️, recently shared impactful updates and retail industry insights around the evolution of the industry over the last year. Many of our clients are recognizing these trends and how important immediate, “real-time” customer feedback is with regard to all aspects of their businesses. At the start of

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In-Office or Remote, Leaders Must Adapt to Modern Methods of Managing Teams

Author: Kevin Harry – Managing Partner Except for a few specific job roles and industries, working remotely is here to stay, so how do you continue to build a cohesive work team and bring clarity to remote teams? It all begins with looking at what hasn’t changed for employees: the need for meaningful work. Employees

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Personal Branding for Student athletes: Lessons from Companies Looking to Hire

Author: BC Johnson BCJ Group has extensive experience working in both corporate branding and with professional sports and athletics organizations, which made us realize we were uniquely positioned to give an often overlooked group in the world of corporate hiring (Athletic Directors) a set of tools that put that expertise to use. The first in

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Feedback Done Right: Real-time Conversations

Author: Morgan Palmer – The BCJ Group Partner Anyone reading this has probably had the misfortune of sitting through an annual performance review. Similarly, you’re probably also aware that those are so universally despised that there has been a movement away from annual reviews that has been going on for over a decade. So if

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Greg Kaul

Director of Business Strategy

Prior to joining The BCJ Group, Greg flourished in the hospitality industry for over 30 years. After graduation from the University of Kansas, Greg joined The Walt Disney World Resort to concentrate on customer service, promotions, and sales. He then excelled in convention sales and management by building dynamic sales organizations, developing top-performing teams, and leveraging expertise in consumer behavior to generate record sales. Greg currently works remote from his home in Tampa, FL.

Smiley Terminal™

Key Features:

Fast setup, easy operation

  • Place it anywhere. No wires, typically 3+ years of battery life*
  • Ready to use in minutes
  • Misuse protection effectively removes repetitive feedback, for instance children playing
  • Create and modify surveys easily
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time with a simple push of button.

Unlimited surveys and responses

  • Create as many surveys as you like
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial buttons actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link

Smiley Touch™

Key Features:

Fast setup, easy operation

  • Plug it in and start getting feedback
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights
  • Overall results visible after responding

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week, for example breakfast, lunch and dinner
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial touch screen actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link
  • Give feedback using gestures

Smiley Digital™

Key Features:

Fast deployment, easy operation

  • Minimal IT support needed
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support
  • Automatic redirect to specific web page after survey

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week
  • Capture as many responses as you can without additional cost

Multi-surveys

  • Ideal for measuring different things during a day or a week, for example breakfast, lunch and dinner