April 2021

What Happens in Your Organization Does Not Stay in Your Organization

Author: Kyle Hudson Partner A recent BCJ Group client engagement brought to mind an important point that often gets overlooked: your internal customers, more commonly referred to as employees, are no different than your external customers. They may have different wants and needs, but the approach an organization takes to each group should be the […]

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Instant Feedback ‘Smiley’ Buttons Go Touchless in Pandemic

A key Certified Partner of The BCJ Group, HappyOrNot®️, was recently featured in The Wall Street Journal for their brilliant response to their well known Smiley feedback terminals. The co-founder and Executive VP of Strategic Alliances, Ville Levaniemi, provided insights to their swift adjustments in the article “Instant Feedback ‘Smiley’ Buttons Go Touchless in Pandemic”.

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