July 2021

Author: Jeanna Prevette Spend any time talking to the CEO of a rewards and recognition service provider and they will tell you: recognition programs are misunderstood and undervalued. Of course, they would and should say that but the fact is they are mostly correct: many organizations take the easier path of finding and correcting mistakes […]

A key collaborator for of The BCJ Group, HappyOrNot®️, recently shared impactful updates and retail industry insights around the evolution of the industry over the last year. Many of our clients are recognizing these trends and how important immediate, “real-time” customer feedback is with regard to all aspects of their businesses. At the start of