Your Real-Time, Easy-To-Use, Affordable Feedback Solution To Help You Get The Results You Need!

The globally-recognized and trusted 4 Smileys is the perfect solution for all your organization's needs!

Let The BCJ Group help you get the results you want to see- Contact us to Learn More!

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Improve Customer & Employee Experiences

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Be Proactive-Not Reactive-To Trends

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Increase Loyalty And
Referrals

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Personalized Employee Recognition

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Drive Growth, Efficiency And Profit

Real Time Data Dashboard
and Alerts!

  • See the status and direction of your customer and/or employee experience
  • Think quick on your feet to manage incidents as they occur
  • Recognize organizational trends to be proactive and not reactive

HappyOrNot Smiley

There’s a perfect Smiley for every situation

Smiley Digital™

Cover the full customer experience

Smiley Touch™

Discover the “Why”

Smiley Terminal™

Fun, Fast & Friendly

Take Charge of the Customer and Employee Experience

Start acting on data

Easy analytics

Set your goals, pinpoint issues, and predict performance.

Collaborate in real-time

Empower your team to make improvements that can be measured and verified and leadership to make better proactive decisions.

Share & engage

Make customer (and employee) experience a priority throughout your organization.

Endless Ways to Journey Map Customer and Employee Experiences Instantly!

Let The BCJ Group help you understand the trends of your organization-
Reach Out For Your Free Demo Of This Results Driven System And Learn More About How We Can Help You Transform Your Business With Real-time CX Insights
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Measure

the satisfaction

Follow

your performance

Improve

your business

© 2022 BCJ Group

200 2nd Ave South
Suite 459
St. Petersburg, FL, 33701
Proudly built by

Smiley Digital™

Key Features:

Fast deployment, easy operation

  • Minimal IT support needed
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support
  • Automatic redirect to specific web page after survey

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week
  • Capture as many responses as you can without additional cost

Multi-surveys

  • Ideal for measuring different things during a day or a week, for example breakfast, lunch and dinner

Smiley Touch™

Key Features:

Fast setup, easy operation

  • Plug it in and start getting feedback
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights
  • Overall results visible after responding

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week, for example breakfast, lunch and dinner
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial touch screen actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link
  • Give feedback using gestures

Smiley Terminal™

Key Features:

Fast setup, easy operation

  • Place it anywhere. No wires, typically 3+ years of battery life*
  • Ready to use in minutes
  • Misuse protection effectively removes repetitive feedback, for instance children playing
  • Create and modify surveys easily
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time with a simple push of button.

Unlimited surveys and responses

  • Create as many surveys as you like
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial buttons actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link