Your Ultimate Real-Time
Feedback Solution To Help You
Get The Results You Need!

Your Ultimate Real-Time Feedback Solution To Help You Get The Results You Need!

The globally-recognized and trusted 4 Smileys is the perfect solution for all your organization's needs!

Let The BCJ Group help you get the results you want to see- Contact us to Learn More!

GET STARTED!
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Improve
Customer & Employee Experiences

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Be Proactive
-Not Reactive-
To Trends

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Increase
Loyalty And
Referrals

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Personalized
Employee
Recognition

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Drive Growth,
Efficiency
And Profit

Real time alerts and reports allow you to think quick on your feet while giving a scientifically based glimpse into organizational trends to be proactive and not reactive!

No matter where you need to collect vital information, The BCJ Group will match the best HappyOrNot ®️ solution for you. From physical antimicrobial terminals, QR codes or embed digitally via website or email signature, you can get the information you need, and fast!

Real time alerts and reports allow you to think quick on your feet while giving a scientifically based glimpse into organizational trends to be proactive and not reactive!

Endless Ways to Journey Map Customer and Employee Experiences Instantly!

Let The BCJ Group help you understand the trends of your organization-

Contact Us to LEARN MORE

Reach Out For Your Free Demo Of This Amazing Results Driven System And Learn More About How We Can Help You Transform Your Business With Real-time CX Insights

Measure

the satisfaction

Follow

your performance

Improve

your business

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© 2022 BCJ Group

200 2nd Ave South
Suite 459
St. Petersburg, FL, 33701
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Proudly built by

Greg Kaul

Director of Business Strategy

Prior to joining The BCJ Group, Greg flourished in the hospitality industry for over 30 years. After graduation from the University of Kansas, Greg joined The Walt Disney World Resort to concentrate on customer service, promotions, and sales. He then excelled in convention sales and management by building dynamic sales organizations, developing top-performing teams, and leveraging expertise in consumer behavior to generate record sales. Greg currently works remote from his home in Tampa, FL.

Smiley Terminal™

Key Features:

Fast setup, easy operation

  • Place it anywhere. No wires, typically 3+ years of battery life*
  • Ready to use in minutes
  • Misuse protection effectively removes repetitive feedback, for instance children playing
  • Create and modify surveys easily
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time with a simple push of button.

Unlimited surveys and responses

  • Create as many surveys as you like
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial buttons actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link

Smiley Touch™

Key Features:

Fast setup, easy operation

  • Plug it in and start getting feedback
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights
  • Overall results visible after responding

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week, for example breakfast, lunch and dinner
  • Capture as many responses as you can without additional cost

Safe feedback-giving options

  • Antimicrobial touch screen actively remove viruses and bacteria from the surface
  • Smiley Link allows for touchless feedback with QR code and web link
  • Give feedback using gestures

Smiley Digital™

Key Features:

Fast deployment, easy operation

  • Minimal IT support needed
  • Create and modify surveys easily
  • Automatic and free software updates
  • Fast and friendly support
  • Automatic redirect to specific web page after survey

Unbeatable response rates

  • Smileys capture emotions in real-time
  • Follow-up question reveals the reason behind the emotion
  • Open comments provide additional insights

Unlimited surveys and responses

  • Create as many surveys as you like
  • Set up surveys for different periods during a day or a week
  • Capture as many responses as you can without additional cost

Multi-surveys

  • Ideal for measuring different things during a day or a week, for example breakfast, lunch and dinner