The BCJ Group Explains Their Work In Implementing HappyOrNot With MiLB Team New Hampshire Fisher Cats To Create A Winning Game Day Experience. Gone are the times of generated email feedback surveys sent days after a game/ the season. A fan’s emotions of their overall experience with you (regardless if they come to one or many games) are based […]
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Read the article here: https://www.hrtechoutlook.com/vp/-the-bcj-group/solving_the_workplace_disengagement_phenomenon/ From the pandemic years to the “Great Resignation” and now the “Quiet Quitting” phenomenon, a lot of virtual ink has been spilled discussing the struggle of the employee and the substantial changes happening at the workplace. All these changes have had a direct impact on the customer experience and organizations
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